Business management
READ THESE FIRST:
Cirque du Soleil’s Daniel Lamarre on How to Put Creativity at the Center of Your Strategy
Business and societyDigital Article“There is no excuse. Creativity has to be at the forefront.”When Keyword Poaching Pays Off
AdvertisingDigital ArticleNew research looks at when it works to bid on ads for a competitor’s keywords — and when it backfires.Balancing Autonomy and Structure for Remote Employees
Virtual teamsDigital ArticleA roadmap for leaders in the hybrid era.- SPONSORED CONTENT FROM MICROSOFT
Steps Toward Building More Sustainable Organizations
Social and global issuesResearchPulse Survey Sponsored By Microsoft - SPONSORED CONTENT FROM RED HAT
Digital Transformation Refocused: New Goals Require New Strategies
Digital transformationResearchPulse Survey Sponsored By Red Hat Why Many Women of Color Don’t Want to Return to the Office
Diversity and inclusionDigital ArticleA recent study sheds light on the unique challenges these employees face.Prepare Your Company for the Next Covid Wave
Human resource managementDigital ArticleFour actions to take now.The Key to Retaining Young Workers? Better Onboarding.
Diversity and inclusionDigital ArticleTen ways employers can create jobs young people actually want to grow in.How to Build Strong Business Relationships — Remotely
Virtual teamsDigital ArticleResearchers talked to managers around the globe about how the pandemic affected their ability to develop new connections.Are You Tracking the Customer Service Metrics That Really Count?
Customer serviceDigital ArticleDon’t just focus on tactical, operational goals. Ask what your customers are actually experiencing — and continuously push for improvement.The Downsides of Making a Counteroffer to Retain an Employee
Employee retentionDigital ArticleManagers, beware these three unintended consequences.How Brands Are Experimenting with Web3
MarketingBig IdeaWhat early adopters like Gucci, Nike, and Ralph Lauren are getting right.3 Questions Investors Ask Themselves When Evaluating a CEO
Presentation skillsDigital Article1. Are they confident — or overconfident?What Stops Employees from Applying for Internal Roles
Employee retentionDigital ArticleResearch has identified three main barriers: awareness, access, and support.Recognizing and Responding to Microaggressions at Work
Diversity and inclusionDigital ArticleWhat to do when you notice a colleague — or yourself — saying something harmful.When Trust Takes Away from Effective Collaboration
Collaboration and teamsDigital ArticleIn some cases, focusing on trust can slow down and even hamper transformation.How to Be a Mental Health Ally
Mental healthDigital ArticleWhat to say — and what not to say — when your colleague needs some support.- SPONSORED CONTENT FROM Hitachi Vantara
Strategies for Managing Multi-Cloud Environments Webinar
Digital transformationResearchWebinar Sponsored by Hitachi Vantara Accenture CEO Julie Sweet on the Most Important Skill Job Seekers Need Today
Business and societyDigital ArticleIf you interview at Accenture, there’s one question you must be able to answer.Are Customers Lying to Your Chatbot?
PsychologyDigital ArticleResearch finds that people are more than twice as likely to lie when interacting with a digital system than when talking to a human.
Accenture CEO Julie Sweet on the Most Important Skill Job Seekers Need Today
Business and societyDigital ArticleIf you interview at Accenture, there’s one question you must be able to answer.How to Write a Cover Letter
Cover lettersBest PracticeAdvice for tackling one of the toughest parts of the job-hunting process.Balancing Autonomy and Structure for Remote Employees
Virtual teamsDigital ArticleA roadmap for leaders in the hybrid era.The Key to Retaining Young Workers? Better Onboarding.
Diversity and inclusionDigital ArticleTen ways employers can create jobs young people actually want to grow in.Jimmy Carter: The Statesman as CEO
LeadershipMagazine ArticleThis is the fourth in HBR’s series of interviews with some of the world’s recognized leaders—individuals who have led not a company but a country. Each leader illuminates something different about the subject of leadership: the quality of thinking, the sense of responsibility, the style of management. The qualities of the individuals vary, in part […]The Balanced Scorecard—Measures that Drive Performance
Balanced scorecardMagazine ArticleWhat you measure is what you get. Senior executives understand that their organization’s measurement system strongly affects the behavior of managers and employees. Executives also understand that traditional financial accounting measures like return-on-investment and earnings-per-share can give misleading signals for continuous improvement and innovation—activities today’s competitive environment demands. The traditional financial performance measures worked well […]The Downsides of Making a Counteroffer to Retain an Employee
Employee retentionDigital ArticleManagers, beware these three unintended consequences.Stop Telling Women They Have Imposter Syndrome
Organizational DevelopmentDigital ArticleFor many women, feeling like an outsider isn't an illusion - it's the result of systemic bias and exclusion.What the Best Presenters Do Differently
CommunicationDigital ArticleDon't let your slides get in the way of telling a compelling story.How to Give a Killer Presentation
Leadership & Managing PeopleMagazine ArticleFor more than 30 years, the TED conference series has presented enlightening talks that people enjoy watching. In this article, Anderson, TED's curator,...How Women Can Identify Male Allies in the Workplace
Leadership & Managing PeopleDigital ArticleBeware of performative allyship.How to Build Strong Business Relationships - Remotely
Leadership & Managing PeopleDigital ArticleResearchers talked to managers around the globe about how the pandemic affected their ability to develop new connections.Designing Work That People Love
Talent managementMagazine ArticleIt’s easier than you think.How to Ask Whether an Employee Is Happy at Work
Managing employeesAdviceAnd get a real answer.Cirque du Soleil’s Daniel Lamarre on How to Put Creativity at the Center of Your Strategy
Business and societyDigital Article“There is no excuse. Creativity has to be at the forefront.”Why Marketers Are Returning to Traditional Advertising
MarketingDigital ArticleSeven reasons companies are reinvesting in TV, radio, and print ads.How to Choose the Right Forecasting Technique
Financial analysisMagazine ArticleIn virtually every decision they make, executives today consider some kind of forecast. Sound predictions of demands and trends are no longer luxury items, but a necessity, if managers are to cope with seasonality, sudden changes in demand levels, price-cutting maneuvers of the competition, strikes, and large swings of the economy. Forecasting can help them […]The Leader's Guide to Corporate Culture
Organizational DevelopmentSpotlightExecutives are often confounded by culture, because much of it is anchored in unspoken behaviors, mindsets, and social patterns. But when properly managed,...The Secrets of Great Teamwork
Leadership & Managing PeopleMagazine ArticleOver the years, as teams have grown more diverse, dispersed, digital, and dynamic, collaboration has become more complex. But though teams face new challenges,...How to Be a Mental Health Ally
Mental healthDigital ArticleWhat to say — and what not to say — when your colleague needs some support.
Macy's Inc.: Turnaround Strategy in Crisis
Strategy & ExecutionCase Study8.95View Details In 2017, Macy's Inc. (Macy's), one of the world's largest and oldest premier department stores, announced it would close 100 stores and make other significant...Dans la rue: Balancing the Heart and the Pocketbook
Leadership & Managing PeopleCase Study8.95View Details This case study of social innovation and entrepreneurship looks closely at the growth of a not-for-profit enterprise. Dans la rue was founded in 1988...Employment Selection at Lerner & Associates LLP
Organizational DevelopmentCase Study8.95View Details The director of development at a large law firm and two other members of a selection committee will be interviewing three candidates for an articling...Implementing Fortis Operating System (B)
Organizational DevelopmentCase Study5.00View Details Supplement to case W18383. This case series allows students to examine the dynamics of an organization-wide operating system change that was implemented...Forging the New Salomon
Leadership & Managing PeopleCase Study8.95View Details Describes Salomon Brothers' recovery from the August 1991 Treasury auction scandal. Details the impact of the firm's disclosure of bidding improprieties...FedEx Corp.: Structural Transformation Through e-Business
Strategy & ExecutionCase Study8.95View Details Set in 2000, the case provides a comprehensive analysis of transportation logistics and FedEx's internal integrated logistics applications. FedEx demonstrates...Tad Piper and Piper Jaffray
Leadership & Managing PeopleCase Study8.95View Details In 2005, Tad Piper reflects on the successful spin-off from US Bancorp of Piper Jaffray, the investment bank founded by his grandfather. Profiles the...Merger of Equals: The Amalgamation Story of Indian Bank and Allahabad Bank
Leadership & Managing PeopleCase Study8.95View Details On August 30, 2019, the Ministry of Finance of the Government of India (GoI) announced the consolidation of ten nationalized banks into four. As part...Baman Technology: Building Supply Chains for "Boundaryless Dining"
Technology & OperationsCase Study8.95View Details This case focuses on the actions of Beijing Baman Technology Co., Ltd. ("Baman") to improve supply chain performance to support its innovative "boundaryless...Eli Lilly: Developing Cymbalta
Sales & MarketingCase Study8.95View Details Anticipating the expiration of its Prozac patent, Eli Lilly has to make tough decisions regarding the development of its next-generation antidepressant...Emerging Business Opportunities at IBM (A), Chinese Version
Strategy & ExecutionCase Study8.95View Details By June 2003, IBM had made significant progress in changing the way it managed new, emerging businesses. Describes the development of a separate management...Marketing Reading: Marketing Intelligence, Spanish Version
40.00View Details Core Curriculum Readings in Marketing cover fundamental concepts, theories, and frameworks in marketing. For classroom use in higher education, this Reading...The What Works Centre: Using Behavioral Science to Improve Social Worker Well-being (A)
Organizational DevelopmentCase Study8.95View Details This case describes the experiences of Michael Sanders-the Chief Executive of the What Works Center for Children's Social Care-as he led the design and...Kmart Union in Greensboro Fights for a Contract (A): Early Days - Exhilarating and Frustrating
Leadership & Managing PeopleCase Study8.95View Details When the employees of a Kmart distribution center in Greensboro, North Carolina vote to unionize, they encounter difficulty in negotiating a contract...Digital Transformation at La Presse (B): Implementing the Digital Strategy, Spanish Version
Strategy & ExecutionCase Study5.00View Details Supplement to case HEC206. This (real) case takes place in the context of the newspaper industry, which is being turned upside down by powerful socio-technological...Forging the New Salomon, Supplement
Leadership & Managing PeopleCase Study5.00View Details Provides a management retrospective.University of Trent
Finance & AccountingCase Study8.95View Details Focuses on two issues: 1) technical systems that can be employed in nonprofit organizations for control and motivational purposes. Systems discussed range...Rohm and Haas (A): New Product Marketing Strategy
Sales & MarketingCase Study8.95View Details Joan Macey, Rohm and Haas' market manager for Metalworking Fluid Biocides, found that sales of a new biocide, Kathon MWX, was utterly disappointing. This...Kellogg Company/eighteen94 capital
Sales & MarketingCase Study15.05View Details With 33,000 employees and revenues of $13 billion in 2016, Kellogg Company was the world's largest producer of branded packaged cereal and a leader in...Mason Instrument, Inc.--1986 (A): Electronics Guidance System for the Cherokee Missile
Sales & MarketingCase Study8.95View Details Mason Instruments has become a second source for the electronics guidance system for a Navy missile. The case decision involves bidding in the third-round...
Accenture CEO Julie Sweet on the Most Important Skill Job Seekers Need Today
Business and societyDigital ArticleIf you interview at Accenture, there’s one question you must be able to answer.How to Write a Cover Letter
Cover lettersBest PracticeAdvice for tackling one of the toughest parts of the job-hunting process.Balancing Autonomy and Structure for Remote Employees
Virtual teamsDigital ArticleA roadmap for leaders in the hybrid era.The Key to Retaining Young Workers? Better Onboarding.
Diversity and inclusionDigital ArticleTen ways employers can create jobs young people actually want to grow in.Jimmy Carter: The Statesman as CEO
LeadershipMagazine ArticleThis is the fourth in HBR’s series of interviews with some of the world’s recognized leaders—individuals who have led not a company but a country. Each leader illuminates something different about the subject of leadership: the quality of thinking, the sense of responsibility, the style of management. The qualities of the individuals vary, in part […]The Balanced Scorecard—Measures that Drive Performance
Balanced scorecardMagazine ArticleWhat you measure is what you get. Senior executives understand that their organization’s measurement system strongly affects the behavior of managers and employees. Executives also understand that traditional financial accounting measures like return-on-investment and earnings-per-share can give misleading signals for continuous improvement and innovation—activities today’s competitive environment demands. The traditional financial performance measures worked well […]The Downsides of Making a Counteroffer to Retain an Employee
Employee retentionDigital ArticleManagers, beware these three unintended consequences.Stop Telling Women They Have Imposter Syndrome
Organizational DevelopmentDigital ArticleFor many women, feeling like an outsider isn't an illusion - it's the result of systemic bias and exclusion.What the Best Presenters Do Differently
CommunicationDigital ArticleDon't let your slides get in the way of telling a compelling story.How to Give a Killer Presentation
Leadership & Managing PeopleMagazine ArticleFor more than 30 years, the TED conference series has presented enlightening talks that people enjoy watching. In this article, Anderson, TED's curator,...