How to Be a Compassionate Manager in a Heartless Organization
Leadership & Managing PeopleDigital ArticleSix strategies.Managers, What Are You Doing About Change Exhaustion?
Leadership & Managing PeopleDigital ArticleDon't rely on individual resilience. Tackle it as a team.Why Many Women of Color Don’t Want to Return to the Office
Diversity and inclusionDigital ArticleA recent study sheds light on the unique challenges these employees face.The Surprising Power of Questions
Managing peopleMagazine ArticleIt goes far beyond exchanging information.The Case for a Chief of Staff
Leadership & Managing PeopleMagazine ArticleNew CEOs are typically focused on creating and implementing a strategy, building a top team, and driving culture change. Optimizing administrative workflow...The Feedback Fallacy
Leadership & Managing PeopleMagazine ArticleFor years managers have been encouraged to candidly praise and criticize just about everything workers do. But it turns out that feedback does not help...7 Things to Say When a Conversation Turns Negative
Interpersonal skillsDigital ArticleA helpful list of replies and comebacks.Proof That Positive Work Cultures Are More Productive
Organizational cultureDigital ArticleFour ways bosses can create them.Managers Can't Do It All
Leadership & Managing PeopleMagazine ArticleIn recent decades sweeping reengineering, digitization, and agile initiatives--and lately the move to remote work--have dramatically transformed the job...The Right Way to Manage Expats
International businessMagazine ArticleSending executives abroad is expensive, but most companies don’t get much back for their money. Those that do follow three practices.The Key to Inclusive Leadership
Organizational DevelopmentDigital ArticleOvercome unconscious bias using humility and empathy.Ten Reasons People Resist Change
Change managementDigital ArticleWhich ones are hurting your company?Six Basics for General Managers
Managing peopleMagazine ArticleGreat coaches stress fundamentals—the basic skills and plays that make a team a consistent winner. Great general managers do the same thing. They know that sustained superior performance can’t be built on one-shot improvements like restructurings, massive cost reductions, or reorganizations. Sure, they’ll take such sweeping actions if they’re in a situation where that’s necessary […]How Netflix Reinvented HR
Organizational DevelopmentMagazine ArticleWhen Netflix executives wrote a PowerPoint deck about the organization's talent management strategies, the document went viral--it's been viewed more...Sarcasm, Self-Deprecation, and Inside Jokes: A User’s Guide to Humor at Work
PsychologyMagazine ArticleSome leaders use humor instinctively; many more could wield it purposefully.How to Do Hybrid Right
Leadership & Managing PeopleMagazine ArticleSince the pandemic, companies have adopted the technologies of virtual work remarkably quickly--and employees are seeing the advantages of more flexibility...What Psychological Safety Looks Like in a Hybrid Workplace
Managing peopleDigital ArticleAs work and life are more intertwined than ever, managers need to take a different approach to building trust.8 Ways Managers Can Support Employees' Mental Health
Leadership & Managing PeopleDigital ArticleNearly 42% of employees report a decline in mental health since the pandemic began.Begin with Trust
Leadership & Managing PeopleMagazine ArticleTrust is the basis for almost everything we do. It's the foundation on which our laws and contracts are built. It's the reason we're willing to exchange...Neurodiversity as a Competitive Advantage
Leadership & Managing PeopleMagazine ArticleMany people with neurological conditions such as autism spectrum disorder and dyslexia have extraordinary skills, including in pattern recognition, memory,...
People Management
Organizational DevelopmentCase Study8.95View Details Highlights critical gaps between research and practice in the field of strategic human resources management. Also, aims to debunk some myths and preconceptions...Making the Grade (A)
Finance & AccountingCase Study8.95View Details Focuses on the dilemma of a young professor at a graduate school of business. He must decide what final grade to give a student who has worked extremely...CONNECT: The Knowledge Network (A)
Leadership & Managing PeopleCase Study8.95View Details In 1992, Maureen Clarry and Kelly Gilmore quit their jobs to start CONNECT: The Knowledge Network, an Information Technology Consulting company. Maureen...Making the Grade (B)
Finance & AccountingCase Study5.00View Details Supplements the (A) case.Brainard, Bennis & Farrell (A)
Organizational DevelopmentCase Study8.95View Details A law firm must decide how to split partnership profits among the partners. Issues of seniority versus performance, performance evaluation, and lack of...Chung and Dasgupta: Information for Jordan Ramirez
Organizational DevelopmentCase Study5.00View Details The "Promotion Process at Chung and Dasgupta, LLP" set of cases explores the roles of general and firm-specific human capital in employee performance...A Day in the Life of Alex Sander: Driving in the Fast Lane at Landon Care Products, Spanish Version
Leadership & Managing PeopleCase Study8.95View Details Alex Sander is a new product manager whose drive and talents are attractive to management, but whose intolerant style has alienated employees. This tension...Readiness to Internationalize at Maynooth Natural Granite
Strategy & ExecutionCase Study8.95View Details While internationalization may present growth opportunities for Canadian small businesses, the challenges involved can be daunting. In August 2013 the...Wolfgang Keller at Konigsbrau-TAK (A), Chinese Version
Leadership & Managing PeopleCase Study8.95View Details Wolfgang Keller, manager of the Ukrainian subsidiary of a German beer company, faces a managerial dilemma. His subordinate, Dmitri Brodsky, is a talented...Mobil USM&R (B): New England Sales and Distribution
Finance & AccountingCase Study5.00View Details The general manager of a local gasoline/distillate sales and distribution business unit must communicate a new strategy to the unit's 300 employees. An...Barrick Gold: Peter Munk's Leadership and Legacy
Strategy & ExecutionCase Study8.95View Details Under the guidance and vision of founder Peter Munk, Barrick Gold Corporation had risen to become an industry leader and the world's largest gold producer....ATH Technologies (A): Making the Numbers, Japanese Version
Strategy & ExecutionCase Study8.95View Details An exercise that takes students through five stages of growth in an entrepreneurial start-up in the medical devices industry: 1) founding, 2) growth,...Performance Appraisal at Telespazio: Aligning Strategic Goals to People Development
Leadership & Managing PeopleCase Study8.95View Details Since being incorporated into the Finmeccanica Group, Telespazio has been aligning its personnel policies and practices to those of the parent company....Rob Parson at Morgan Stanley (B)
Organizational DevelopmentCase Study5.00View Details Supplements the (A) case.ATH Technologies (D), Spanish Version
Strategy & ExecutionCase Study5.00View Details Supplements the (A) case. Designed as an in-class handout.UFIDA (C)
Finance & AccountingCase Study5.00View Details This case documents the evolution of UFIDA's management control system over a decade as it grew five-fold from a 325 million RMB to a 1.66 billion RMB...The Future of Work: Tools for Preparing Your Team for the Future
49.95View Details Amid the turbulence of a global pandemic, worldwide social justice movements, and accelerated digital transformation, one thing is clear--work will no...Dovernet, Spanish Version
Finance & AccountingCase Study8.95View Details This case illustrates the implications of using stringent performance measurement systems to create performance pressure, motivate employee achievement,...Chung and Dasgupta: Supplemental Information on Jordan Ramirez and Casey Clark
Organizational DevelopmentCase Study5.00View Details The "Promotion Process at Chung and Dasgupta, LLP" set of cases explores the roles of general and firm-specific human capital in employee performance...Peer Feedback Assignment
CommunicationCase Study8.95View Details The Peer Feedback Assignment is based on the fact that giving feedback is an essential managerial communication skill. The assignment suggests guidelines...
How to Be a Compassionate Manager in a Heartless Organization
Leadership & Managing PeopleDigital ArticleSix strategies.Managers, What Are You Doing About Change Exhaustion?
Leadership & Managing PeopleDigital ArticleDon't rely on individual resilience. Tackle it as a team.Why Many Women of Color Don’t Want to Return to the Office
Diversity and inclusionDigital ArticleA recent study sheds light on the unique challenges these employees face.The Surprising Power of Questions
Managing peopleMagazine ArticleIt goes far beyond exchanging information.The Case for a Chief of Staff
Leadership & Managing PeopleMagazine ArticleNew CEOs are typically focused on creating and implementing a strategy, building a top team, and driving culture change. Optimizing administrative workflow...The Feedback Fallacy
Leadership & Managing PeopleMagazine ArticleFor years managers have been encouraged to candidly praise and criticize just about everything workers do. But it turns out that feedback does not help...7 Things to Say When a Conversation Turns Negative
Interpersonal skillsDigital ArticleA helpful list of replies and comebacks.Proof That Positive Work Cultures Are More Productive
Organizational cultureDigital ArticleFour ways bosses can create them.Managers Can't Do It All
Leadership & Managing PeopleMagazine ArticleIn recent decades sweeping reengineering, digitization, and agile initiatives--and lately the move to remote work--have dramatically transformed the job...The Right Way to Manage Expats
International businessMagazine ArticleSending executives abroad is expensive, but most companies don’t get much back for their money. Those that do follow three practices.